{"id":11068,"date":"2024-01-24T19:17:14","date_gmt":"2024-01-24T19:17:14","guid":{"rendered":"https:\/\/yoursafety.training\/?elementor_library=post-formazione-conflitti"},"modified":"2024-11-08T14:20:04","modified_gmt":"2024-11-08T14:20:04","slug":"post-formazione-conflitti","status":"publish","type":"formations","link":"https:\/\/yoursafety.training\/it\/formazioni\/post-formazione-conflitti\/","title":{"rendered":"Post Formazione Conflitti"},"content":{"rendered":"\t\t<div data-elementor-type=\"single-post\" data-elementor-id=\"11068\" class=\"elementor elementor-11068 elementor-606\" data-elementor-post-type=\"formations\">\n\t\t\t<div class=\"elementor-element elementor-element-51bc948b e-con-full e-flex e-con e-parent\" data-id=\"51bc948b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7b18f9fd e-con-full e-flex e-con e-child\" data-id=\"7b18f9fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6da4aa36 e-con-full e-flex e-con e-child\" data-id=\"6da4aa36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a60844 elementor-widget__width-inherit elementor-widget-mobile__width-auto elementor-widget elementor-widget-html\" data-id=\"2a60844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"text-transform: uppercase; font-size:1.25rem;\"><span style=\"font-weight:100;color:white;\">your<\/span><span style=\"font-weight:700; color:white;\">safety<span style=\"font-weight:900; font-size:1.25rem; text-transform: lowercase; color:#5dd1f9;\">.<\/span><span style=\"font-weight:100;color:white;\">training<\/span><\/span><\/div> \n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18bd66fd elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"18bd66fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Post Formazione Conflitti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1696cac e-con-full e-flex e-con e-child\" data-id=\"1696cac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1b57de3 e-flex e-con-boxed e-con e-child\" data-id=\"1b57de3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e948783 elementor-share-buttons--view-icon elementor-share-buttons--skin-flat elementor-share-buttons--shape-rounded elementor-share-buttons--align-right elementor-share-buttons--color-custom elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"e948783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_facebook\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on facebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_linkedin\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on linkedin\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_whatsapp\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on whatsapp\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-whatsapp\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_email\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on email\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_print\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on print\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-print\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eee6889 elementor-widget elementor-widget-text-editor\" data-id=\"eee6889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Condivido l&#8217;articolo&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24a7e04 e-flex e-con-boxed e-con e-child\" data-id=\"24a7e04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1bb130 elementor-widget elementor-widget-theme-post-content\" data-id=\"b1bb130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Que faire en cas de menace physique imminente ? Comment gagner du temps pour sortir du bureau et demander de l&#8217;aide ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Si vous pouvez fuir, fuyez !<\/strong> Ne vous mettez jamais entre la personne agressive et la sortie. Gardez une distance de s\u00e9curit\u00e9 (au minimum bras tendus), ayez toujours votre t\u00e9l\u00e9phone accessible avec un code d&#8217;alerte d\u00e9fini avec l&#8217;\u00e9quipe. Si la menace est imminente, cr\u00e9ez une diversion verbale (&#8220;Je vais chercher votre dossier, j&#8217;appelle le responsable&#8221;) pour vous diriger vers la porte et \u00e9vacuez imm\u00e9diatement en alertant vos coll\u00e8gues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pour approfondir<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La gestion d&#8217;une menace physique repose sur la pr\u00e9vention, la d\u00e9tection pr\u00e9coce et un plan d&#8217;\u00e9vacuation clair.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Signaux d&#8217;alerte d&#8217;un passage \u00e0 l&#8217;acte :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Poings serr\u00e9s, m\u00e2choire contract\u00e9e<\/li>\n\n\n\n<li>Invasion de l&#8217;espace personnel (moins d&#8217;un m\u00e8tre)<\/li>\n\n\n\n<li>Regard fixe ou au contraire fuyant de fa\u00e7on agit\u00e9e<\/li>\n\n\n\n<li>Respiration acc\u00e9l\u00e9r\u00e9e, rougeurs<\/li>\n\n\n\n<li>Mouvements saccad\u00e9s, agitation motrice<\/li>\n\n\n\n<li>Ton qui monte crescendo malgr\u00e9 vos tentatives d&#8217;apaisement ou silence soudain.<\/li>\n\n\n\n<li>Menaces verbales explicites<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Organisation pr\u00e9ventive du bureau :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ne vous asseyez jamais au fond de la pi\u00e8ce, bloquez toujours l&#8217;acc\u00e8s \u00e0 la sortie au patient\/visiteur<\/li>\n\n\n\n<li>Positionnez votre bureau en diagonale pour pouvoir sortir rapidement et tourner autour<\/li>\n\n\n\n<li>Identifiez les objets potentiellement dangereux (ciseaux, agrafeuse lourde, ce beau cendrier en granite) et rangez-les<\/li>\n\n\n\n<li>Ayez un signal d&#8217;alerte discret avec vos coll\u00e8gues (mot-code, bouton d&#8217;alarme, SMS pr\u00e9-enregistr\u00e9 ou un <a href=\"https:\/\/myangel-pti-dati.com\/nos-equipements-pti-dati\/dispositifs-dati\/\" title=\"\">DATI<\/a>)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Techniques de protection et d&#8217;\u00e9vacuation :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Maintien de la distance : <\/strong>bras tendus devant vous, paumes ouvertes (geste universel de stop)<\/li>\n\n\n\n<li><strong>Posture de protection ADP : <\/strong>la base de nos formations en <a href=\"https:\/\/yoursafety.training\/formations\/gestion-des-conflits-physiques\/\" title=\"Gestion des conflits physiques\">gestion de conflits physiques<\/a><\/li>\n\n\n\n<li><strong>Cr\u00e9ation de diversion :<\/strong> &#8220;Je vais v\u00e9rifier quelque chose&#8221;, &#8220;Je dois consulter mon coll\u00e8gue&#8221;<\/li>\n\n\n\n<li><strong>D\u00e9placement lat\u00e9ral :<\/strong> ne reculez pas en ligne droite (risque de blocage), d\u00e9placez-vous en arc de cercle vers la sortie<\/li>\n\n\n\n<li><strong>Ne d\u00e9collez pas les pieds du sol : <\/strong>faites-les glisser pour maintenir votre \u00e9quilibre et votre force le cas \u00e9ch\u00e9ant.<\/li>\n\n\n\n<li><strong>Si vous \u00eates bloqu\u00e9 dans un bureau :<\/strong> criez pour alerter, utilisez des objets comme barri\u00e8re (chaise, bureau)<\/li>\n\n\n\n<li><strong>Apr\u00e8s \u00e9vacuation : <\/strong>verrouillez la porte de l&#8217;ext\u00e9rieur si possible, alertez imm\u00e9diatement la s\u00e9curit\u00e9 et vos coll\u00e8gues<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Protocole post-incident :<\/strong> Ne minimisez jamais. D\u00e9clarez syst\u00e9matiquement l&#8217;incident, m\u00eame sans contact physique. D\u00e9briefez avec l&#8217;\u00e9quipe et sollicitez un soutien psychologique si n\u00e9cessaire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bbf0ff1 e-con-full e-flex e-con e-child\" data-id=\"4bbf0ff1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-cb8d1cd e-con-full elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"cb8d1cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:90,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-751e2c72 elementor-widget elementor-widget-text-editor\" data-id=\"751e2c72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stanchi dell&#8217;incivilt\u00e0 e dell&#8217;aggressivit\u00e0 sul lavoro?&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49f03a3 e-flex e-con-boxed e-con e-child\" data-id=\"49f03a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a09e326 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2a09e326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contattatemi<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11169d21 elementor-widget elementor-widget-text-editor\" data-id=\"11169d21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"box-sizing: inherit; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 20px; text-transform: uppercase; color: #333333;\">YOUR<\/span><span style=\"box-sizing: inherit; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 20px; text-transform: uppercase; font-weight: bold; color: #333333;\">SAFETY<span style=\"box-sizing: inherit; font-size: 1em; text-transform: lowercase; color: #5dd1f9;\">.<\/span><span style=\"box-sizing: inherit; font-weight: 100;\">TRAINING<\/span><\/span>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a496a41 e-con-full e-flex e-con e-child\" data-id=\"5a496a41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b317082 elementor-widget elementor-widget-heading\" data-id=\"b317082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yoursafety.training\/formations\/faire-face-formation-initiale-top\/\">Faire Face (Affrontare)<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07555be elementor-widget elementor-widget-heading\" data-id=\"07555be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yoursafety.training\/formations\/la-virtual-box\/\">La Virtual Box<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-458defc elementor-widget elementor-widget-heading\" data-id=\"458defc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yoursafety.training\/formations\/gestion-des-patients-agites\/\">Gestione dei pazienti agitati<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-421c90b elementor-widget elementor-widget-heading\" data-id=\"421c90b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yoursafety.training\/formations\/gestion-des-conflits-verbaux\/\">Gestione dei conflitti verbali<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-550685e elementor-widget elementor-widget-heading\" data-id=\"550685e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yoursafety.training\/formations\/gestion-des-conflits-physiques\/\">Gestione del conflitto fisico<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":12773,"parent":0,"menu_order":0,"template":"","categories":[],"class_list":["post-11068","formations","type-formations","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/formations\/11068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/formations"}],"about":[{"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/types\/formations"}],"version-history":[{"count":0,"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/formations\/11068\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/media\/12773"}],"wp:attachment":[{"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/media?parent=11068"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yoursafety.training\/it\/wp-json\/wp\/v2\/categories?post=11068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}