Mainly hospitals and municipal police forces. But in practice, I work with all teams exposed to the risk of aggression, without distinction.
In the healthcare sector: emergency departments, psychiatry, nursing homes, paramedics — anywhere care staff can find themselves alone facing a patient or relative in crisis.
In the public sector: municipal police, of course, but also security agents, inspectors, drivers, reception staff — anyone on the front line facing the public.
And beyond: retail, transport, hospitality — any environment where an employee could find themselves alone facing an escalating situation.
The common thread isn’t the sector. It’s exposure to risk. If your teams deal with a difficult public, they’re concerned.